What Questions Might We Ask?
How common are self-scanning scams? If anonymous online questionnaires are any indication, very common. When Voucher Codes Pro, a company that offers coupons to internet shoppers, surveyed 2,634 people, nearly 20 percent admitted to having stolen at the self-checkout in the past. More than half of those people said they gamed the system because detection by store security was unlikely. A 2015 study of self-checkouts with handheld scanners, conducted by criminologists at the University of Leicester, also found evidence of widespread theft. After auditing 1 million self-checkout transactions over the course of a year, totaling $21 million in sales, they found that nearly $850,000 worth of goods left the store without being scanned and paid for.
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